This privacy policy sets out how Arkley Golf Club uses and protects any information you give to the Club when you use our website or are involved with Arkley Golf Club as a member, customer or employee. 

Your privacy is of the highest importance to us and we will never release your personal details to any third party without your express consent. Should we ask you to provide certain information by which you can be identified when using our website or when communicating via email, post or text, then you can be assured this will only be used in accordance with this privacy policy. We will make every effort to inform you of changes to our privacy policy and records will be designed, used and stored so as to assure your privacy. 




For Members

  • Name and address 
  • Contact information including email address and telephone numbers 
  • Date of birth 
  • Gender 
  • Handicap details 
  • Medical Exemptions 
  • Bank details (for those who pay by Direct Debit) 


What we do with the information we collect:

  • Administer your club membership 
  • Keep internal accounts and membership records 
  • Periodically deliver club news and information about events and offers to the email address you have provided
  • Include your contact details in the Club Diary that is circulated to members. (Please be aware that if you decide to withdraw consent to your contact details being published it will not be possible to remove your details from the Club Diary until such time as the next edition is printed.) 
  • Share your details with our data processor, Club Systems International, who administer our membership, club handicap and competitions system. Share your details with Hertfordshire Golf and England Golf to receive the benefits of their membership schemes. Share your email address with Foremost Golf Ltd to receive information from our Professional. 
  • Contact you from time to time for market research purposes 

Members agree to opt in when becoming a member, but have the right to unsubscribe at any time. By unsubscribing you will remain a club member but will no longer receive any further club news or information. 


For Customers

  • Name and address 
  • Contact information including email address and telephone numbers 
  • Other information relevant to your booking 


What we do with the information we collect:

  • Manage your booking 
  • Understand your needs and provide you with a better service 
  • Keep internal records 
  • Ensure that when we contact you with information about services and offers we will ensure that this is in compliance with the General Data Protection Regulation (GDPR). 


For Employees

  • Name and address 
  • Contact information including email address and telephone numbers 
  • Qualifications and CV information where appropriate 
  • HR and recruitment information 


What we do with the information we collect:

  • Keep internal records 
  • Share data with HMRC and our pension provider. 




We would like you to be the first to receive offers and news about the golf club. We do this in various ways including email, post, phone and social media but only if you would like to receive our communications. Your privacy is very important to us which is why we make sure you are always in control of what we do with your personal information. 

We will never pass your personal details to any unauthorised third party other than as noted above and we will make sure our contact with you is relevant based on the information you give us. You can opt out at any time – all you need to do is email and notify us of your contact preferences and we will stop contacting you immediately. Please do let us know if your details change so that we can continue to stay in touch. You may request details of personal information which we hold about you under the GDPR – if you would like a copy of the information held on you please email



We are committed to ensuring that your information is secure in order to prevent unauthorised access or disclosure. We maintain physical, electronic and managerial procedures to safeguard and secure the information we collect. 



Our website may contain links to other websites of interest. However, once you have used these links to leave our site you should note that we do not have any control over those other websites. We cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and this privacy statement does not govern these sites. You should exercise caution and look at the privacy statement applicable to the website in question. 



A cookie is a small electronic file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer – this may prevent you from taking full advantage of the website. 



We will keep your personal information only for as long as necessary for the purposes for which it was collected, to provide you with services, to conduct our legitimate business or where otherwise required by law. 



We reserve the right to modify, add or remove sections of this privacy policy at any time. 


This policy is effective from 25th May 2018